Mazda CX-5 Second Generation: Review, Features, and Operation Tips

The Mazda CX-5 is, without exaggeration, one of the most successful crossovers of its time. The first generation of the model already received rave reviews for its combination of style, reliability, and driving pleasure. And the second generation, which appeared in 2017, was supposed to consolidate this success and offer customers something more. But did Mazda's engineers really manage to improve an already good car, or are we simply looking at a "stretched facelift"?
At first glance, the second generation Mazda CX-5 seems like an evolution rather than a revolution. The design became more strict and modern, sound insulation improved, and more comfort and options appeared. However, technically - we're looking at the same platform, the same SkyActiv engines, six-speed automatic, and familiar suspension architecture. Seemingly nothing new, but changes do exist - and they relate to both practical aspects of operation and details that actually play an important role.
This article is not just a review, but a deep analysis of all the strengths and weaknesses of the second generation Mazda CX-5. We'll talk about body reliability, issues with electronics, nuances of engines and transmissions, as well as what to look for when buying. It will be interesting both to those who are just choosing a crossover and to those who already own this model and want to know a little more about it than what's written in advertising brochures.
The second generation Mazda CX-5 is beautiful, dynamic, and pleasant to drive. But how does it behave in real life when it's already several years old? Let's figure it out.
Design and Body

The Mazda CX-5 has always attracted attention with its elegant and modern design, and the second generation is no exception. The appearance of the car remains impressive and stylish, which is an important component of the model's appeal. However, when it comes to technical changes, they're not as significant as they might seem at first glance.
Body Features
The body of the second generation Mazda CX-5 is painted with quality, which is confirmed by minimal cases of warranty repainting. The paint doesn't bubble or rust, but there is one nuance: the paint coating is quite thin and can be easily damaged by stones flying from the road. These areas don't rust, but it's still worth touching them up to avoid possible damage.
If you plan long-term operation, it's recommended to carry out anti-corrosion treatment of the underbody, since suspension parts, subframes, and the underbody begin to rust by the fourth year of operation. To protect against stones, it's worth using protective film on the hood and bumper.
Technical Features and Reliability

Technically, the second generation Mazda CX-5 is not much different from the first, which can be considered both a plus and a minus. Some changes are present, but generally, the engineers focused on improving existing characteristics rather than revolutionary innovations.
Engines and Transmission
The engines of the second generation Mazda CX-5 have hardly changed. These are still inline "fours" with aluminum cylinder blocks and hydraulic lifters. A feature of these engines is the high compression ratio - 13:1 for the 2.0-liter and 14:1 for the 2.5-liter naturally aspirated engines. These engines handle AI-95 gasoline excellently and operate on the Miller cycle at partial loads, which allows them to save fuel.
There is also a rare version with a turbocharged 2.5-liter engine producing 192 hp. It features a low compression ratio of 10.5:1 and deservedly enjoys popularity among owners.
Despite their apparent simplicity, SkyActiv-G engines are reliable and long-lasting. They can easily run up to 300,000 kilometers without the need to replace the timing chain, if regular maintenance is performed. However, there are several points worth noting.
Thermostat Problems
One of the problems that has been noticed on models from 2018 is a defect in the thermostat. It can seize due to melting seals, which leads to improper engine warm-up. In this case, it's necessary to replace the thermostat with an improved version with a catalog number ending in ZA or ZB. This is a fairly simple procedure, but it's worth considering that replacing the thermostat can be expensive.
Ignition Coil Problems
Another characteristic failure for SkyActiv-G engines is the failure of ignition coils. This manifests in a breakdown of the insulator at the tip of the coil, which leads to power loss and errors on the dashboard. Replacing the coils is not complicated, but also requires attention to the quality of spare parts.
Transmission
The automatic transmission of the second generation Mazda CX-5 was developed by Aisin based on the U660 model, which is also used in some Toyota and Lexus models. This is a reliable and durable gearbox, however, like any other transmission, it can periodically bother owners with jerks and jolts when changing gears.
It's important to remember that the transmission requires regular oil changes - every 50,000 kilometers. It's also necessary to check the gearbox filter, which can be replaced after removing the pan.
All-Wheel Drive System and Suspension

The all-wheel drive system of the second generation Mazda CX-5 works without complaint, however, it's worth remembering that the predecessor's system could have a problem with the bearings of the rear axle connection clutch. This problem is not observed in the new models.
As for the suspension, it remained virtually unchanged compared to the previous generation. It's reliable and durable, although, as with other cars, at about 120,000 kilometers, some components may need replacement, such as stabilizer struts and shock absorber support bearings.
Electronics and Functionality
The second generation Mazda CX-5 is equipped with many modern functions that make car operation more convenient and safe. However, it's worth noting that many of these functions are only available in top versions of the car. For example, the lane-keeping system, rear obstacle warning system, and other functions can be activated by specialists, even if your car is not the maximum configuration.
Problems with the Tailgate Servo Drive
One of the characteristic problems for the second generation Mazda CX-5 is the unsuccessful tailgate servo drives. These devices often break down due to destruction of the wire braid or corrosion on the housings. They can be replaced, but they may break down again, so owners are advised to regularly check their condition and lubricate the mechanism with silicone spray to prevent rust and improve sliding.
Mirror Folding Mechanism
As in the first generation, the second generation Mazda CX-5 encounters issues with the mirror folding mechanism. Here, the plastic gear doesn't break like in the previous generation, but the mechanism itself can jam due to lack of lubrication and moisture penetration. Some owners solve the problem by simply adding lubricant to the mechanism.
Conclusion: Is It Worth Buying a Second Generation Mazda CX-5?

The second generation Mazda CX-5 is one of the few crossovers that can combine emotionality, practicality, and engineering common sense. It not only looks modern and stylish but also offers driving sensations rarely found in the family SUV segment. The car is perfectly balanced: comfort and handling are at a decent level, and attention to detail in finishing and ergonomics is truly impressive.
However, like any technology, the CX-5 is not perfect. During operation, nuances may surface - from suspension sensitive to Russian roads to a capricious all-wheel drive system and specific features of SkyActiv engines. This is not critical but requires attention. It's important to understand that the reliability of this model largely depends on maintenance and driving style: Mazda "loves" timely maintenance and quality consumables.
If considering the second generation CX-5 as a used car, it's a very worthy option. Especially if you find a specimen with a transparent history, in good condition, without serious accidents, and with careful operation. At the same time, you should be prepared for expenses on small things and, possibly, planned preventive maintenance of individual components - especially at mileages from 100,000 km.
Overall, the Mazda CX-5 is a case where appearances don't deceive. Under the stylish body hides an honest and quite reliable car that can bring driving joy and confidence in everyday use. But like any car, it requires attention, knowledge, and a sensible approach. If you're ready for this - the CX-5 can be an excellent choice for several years ahead.
Find Your Pre-Owned Mazda CX-5 Second Generation (2017-Present)
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Find second-hand Mazda CX-5 Second Generation in Thailand here → Mazda CX-5 II (2017-Present) on Roddee PRO
- กรุงเทพมหานคร, 500 km
- ยี่ห้อ: Mazda
- รุ่น: CX-5
- ปี: 2018-2025
- แหล่งที่มา: Facebook, Kaidee, One2Car, TaladRod